Hyarcs Investments (PTY) Ltd T/A Stockroom ("COMPANY") Terms of Use
Effective Date: October 02, 2024
Welcome to Hyarcs Investments (PTY) Ltd T/A Stockroom ("COMPANY"). By accessing or using our website (https://www.stockroombw.com) or mobile app ("Platform"), you agree to comply with these Terms of Use ("Terms"). Please read these Terms carefully, as they govern your use of our Platform and services.
If you do not agree with these Terms, you must refrain from using our Platform.
1. Acceptance of Terms
By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Returns Policy, and User-Generated Content Policy, which are incorporated herein by reference.
2. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to use our Platform. By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into this agreement.
3. User Account
To use certain features of our Platform, such as placing orders or making bookings, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update this information as necessary.
COMPANY reserves the right to suspend or terminate accounts that it deems to violate these Terms or any applicable laws.
4. Permitted Use of the Platform
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You are prohibited from:
Using the Platform in any way that violates applicable local, national, or international laws and regulations.
Engaging in fraudulent, harmful, or malicious activities, including attempts to gain unauthorized access to the Platform, user accounts, or data.
Posting, transmitting, or sharing content that is unlawful, harmful, defamatory, obscene, or infringing upon the rights of others.
5. User-Generated Content
By submitting content (e.g., reviews, comments) to the Platform, you agree to comply with our User-Generated Content Policy. You retain ownership of your content but grant COMPANY a worldwide, non-exclusive, royalty-free license to use, reproduce, publish, and distribute such content.
6. Orders, Payments, and Transactions
6.1 Product Orders and Bookings
All orders placed through Wix Stores, bookings made via Wix Bookings, and transactions in the multi-vendor marketplace are subject to availability and confirmation of the order price.
COMPANY reserves the right to refuse or cancel orders for any reason, including inaccuracies in product or pricing information, stock availability, or issues identified in payment processing.
6.2 Payments
Payments for products, bookings, and services are processed through third-party providers, including Wix Payments. By making a payment, you agree to comply with the terms and policies of these third-party services.
All payments are due at the time of purchase. Payment information provided must be valid, complete, and accurate.
6.3 Refunds and Returns
Refunds and returns are subject to our Returns Policy. By placing an order or making a booking on our Platform, you agree to the terms outlined in our Returns Policy, including any applicable deductions and handling charges.
7. Multi-Vendor Marketplace
Our Platform offers a multi-vendor marketplace powered by Webkul. When you purchase products from third-party vendors through the Platform:
The vendor is solely responsible for the sale, fulfillment, and delivery of their products.
Disputes or issues with products provided by third-party vendors should be addressed directly with the vendor in accordance with our Returns Policy.
8. Intellectual Property Rights
All content on the Platform, including but not limited to text, graphics, logos, images, and software, is the property of COMPANY or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive license to access and use the Platform for personal, non-commercial purposes.
You may not modify, reproduce, distribute, display, or sell any content from the Platform without the prior written consent of COMPANY.
9. Privacy
Your use of the Platform is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.
10. Disclaimers and Limitation of Liability
The Platform and all content, products, and services available through it are provided "as is" and "as available" without warranties of any kind, either express or implied.
COMPANY does not guarantee that the Platform will be uninterrupted, secure, or error-free or that any defects will be corrected.
To the fullest extent permitted by law, COMPANY shall not be liable for any damages arising from your use of the Platform, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless COMPANY, its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of the Platform or violation of these Terms.
12. Changes to Terms
COMPANY reserves the right to modify or update these Terms at any time. Changes will be effective upon posting on the Platform, with the revised effective date noted. Your continued use of the Platform following any changes indicates acceptance of the revised Terms.
13. Termination
COMPANY reserves the right to terminate or suspend your access to the Platform, without notice, for any violation of these Terms or for any other reason at its sole discretion.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Gaborone, Botswana, without regard to its conflict of law principles.
15. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Business Hours: 09:00 AM - 5:00 PM, Monday to Friday (Closed on Saturdays & Sundays)
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