Hyarcs Investments (PTY) Ltd T/A Stockroom ("COMPANY") User-Generated Content Policy
Effective Date: October 02, 2024
At Hyarcs Investments (PTY) Ltd T/A Stockroom ("COMPANY"), we welcome and encourage user-generated content ("UGC"), including reviews, comments, and feedback. To ensure a positive and respectful community, we have established the following guidelines for all UGC submitted on our platform, which includes our website and mobile app. By posting content, you agree to this User-Generated Content Policy.
1. Acceptable Content
We aim to create a welcoming environment for all users. Therefore, all user-generated content must:
Be Respectful: Content must not be harmful, threatening, defamatory, harassing, abusive, obscene, or hateful. This includes, but is not limited to, content that targets individuals or groups based on race, ethnicity, religion, gender, disability, sexual orientation, or age.
Be Honest and Relevant: Content should be based on genuine experiences and be relevant to the product or service being discussed. False, misleading, or fraudulent content is strictly prohibited.
Be Lawful: Content must comply with all applicable laws and regulations. Content promoting illegal activities or containing copyrighted material without permission is not allowed.
Be Free of Personal Information: Content should not include private or personal information (e.g., addresses, phone numbers, email addresses) of yourself or others.
2. Prohibited Content
To maintain a safe and respectful environment, the following types of content are strictly prohibited:
Offensive Language: Content containing profanity, explicit language, or derogatory terms is not allowed.
Spam or Promotional Content: Content that includes advertisements, promotional materials, or links to third-party websites for commercial gain is not permitted.
Hate Speech and Discrimination: Any form of content that promotes hate, violence, or discrimination against individuals or groups is strictly forbidden.
Malicious or Harmful Content: Content containing viruses, malware, or any form of harmful code intended to damage or disrupt our platform is prohibited.
3. Moderation and Removal of Content
COMPANY reserves the right to monitor, edit, or remove user-generated content that violates this policy or is otherwise deemed inappropriate. Content may be removed or edited without notice if it:
Violates this User-Generated Content Policy.
Is flagged by other users as inappropriate, abusive, or irrelevant.
Is found to contain misleading or fraudulent information.
Contains private or sensitive personal information.
4. Rights to User-Generated Content
By submitting content on our platform, you grant COMPANY a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content across our platform and marketing channels. This includes the right to use your content for promotional and advertising purposes, both online and offline.
5. User Responsibilities
When submitting content to our platform, you agree that:
You are the sole author and owner of the content, or you have all necessary rights and permissions to submit the content.
Your content complies with this User-Generated Content Policy.
Your content does not violate the privacy, publicity, intellectual property, or other rights of any person or entity.
6. Reporting Inappropriate Content
If you encounter content that you believe violates this User-Generated Content Policy, please report it to us immediately. You can contact us through our website at https://www.stockroombw.com/contact-us or by using the "Report" function available on the platform. Our team will review reported content and take appropriate action, which may include removal or editing of the content.
7. Changes to This Policy
We may update this User-Generated Content Policy periodically to reflect changes in our practices or to comply with legal and regulatory requirements. The updated policy will be posted on our platform, and the effective date will be revised accordingly. We encourage users to review this policy periodically for any changes.
8. Contact Information
For any questions or concerns regarding this User-Generated Content Policy, please contact us:
Business Hours: 09:00 AM - 5:00 PM, Monday to Friday (Closed on Saturdays & Sundays)
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